Black & White Ocellaris Clownfish, Captive-Bred
Our Livestock Guarantee
Here at Nature Aquariums we pride ourselves on the health and well being of our Plants and Animals. We pack and ship our livestock in the best possible way to ensure success of delivery. Please read our guarantee policy for your choice of shipping.
Startrack Premium option offers a live delivery guarantee for all orders received within 24 hours of dispatch. If parcels are mismanaged by the courier or held up in transit we cannot guarantee the health and safety of the live stock and therefore cannot except any claims.
Local Delivery option offers a 100% live delivery guarantee on all orders.
Claims must be accompanied with an accurate photo of the fish or coral in the original sealed bag(s). Delivery costs are non-refundable.
Please e-mail your photograph and details of your claim on the day of your stock arriving to email@example.com so that we can process a replacement or refund of the purchase.
Our live fish guarantee is void if:
- No-one is present to receive the consignment at time of delivery and the consignment is left unattended at the destination.
- The livestock are not held at the delivery address and/or are on-sold or transferred to another person.