Live Plants Shipping Policy
We will ship Startrack plant orders on Monday, Tuesday and Wednesday.
We are not permitted to ship any livestock to TAS, NT and WA.
We offer a 100% live delivery guarantee on all plants. If you receive any plants dead on arrival, please take a photograph with the plant still in the shipping bag. Delivery costs are non-refundable.
Please e-mail your photograph and details of your claim on the day of your stock arriving to firstname.lastname@example.org so that we can process a replacement or refund of the purchase.