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Live Plants Shipping Policy

We will ship Startrack plant orders on Monday, Tuesday and Wednesday.


We are not permitted to ship any livestock to TAS, NT and WA.

We offer a 100% live delivery guarantee on all plants. If you receive any plants dead on arrival, please take a photograph with the plant still in the shipping bag. Delivery costs are non-refundable.

Please e-mail your photograph and details of your claim on the day of your stock arriving to online@natureaquariums.com.au so that we can process a replacement or refund of the purchase.

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