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Live Plants Shipping Policy

We will ship all plants on Monday only via express post or Thursdays Melbourne Metro Courier only.
We are not permitted to ship any livestock to TAS, NT and WA.

We offer a 100% live delivery guarantee on all plants. If you receive any plants dead on arrival, please take a photograph with the plant still in the shipping bag.

Please e-mail your photograph and details of your claim on the day of your stock arriving to orders@natureaquariums.com.au so that we can process a replacement or refund of the purchase.